Program Operations Coordinator

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Applicant Consent to Drug Testing
Thank you for your interest in employment with Friends of the Children. We have a strong commitment to provide a workplace free of alcohol and illegal drugs. It is our intention to provide a healthy and safe workplace for all of our employees as well as maintaining an environment conducive to excellent service to our many constituencies: children, their families, coworkers, community partners, donors and vendors. In keeping with this commitment, we have a policy prohibiting illegal drugs and alcohol in the workplace.

A condition of employment with Friends of the Children is successful completion of drug testing performed on samples of urine provided by the candidate. These samples are tested for the presence of drugs that may be illegal or adversely affect job performance.

Please read and sign the consent section below. Only completed applications, including the signed consent forms, will be considered for employment. Your signature below signifies your consent to provide necessary samples at a designated facility, consent to have such samples tested for the presence of drugs, and authorizes the release of test results to the designated representative for its sole use in evaluating you for employment.

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I certify that all information provided on this application and all attachments is true and complete. I understand that any offer of employment will be contingent upon my submitting to and successfully passing a drug test, reference checks and a criminal background check. I release Friends of the Children and the testing laboratory from any and all liability and claims incident to such sample collection, testing and use of test results associated with my drug test. I consent to and authorize Friends of the Children to request any information concerning my current and/or previous employment and educational history and release all parties and persons connected with any request for information from all claims, liabilities and damages for whatever reason arising out of furnishing such information. If I am employed, I understand that if anything proves contrary to what I have stated or any material information is omitted on this Application for Employment, my employment will be terminated. I understand that if hired, I will be required to produce documents on my first day of employment that verify my identity and legal authorization to work in the United States. I understand that my employment with the organization is not for a specified term, and that my employment or compensation may be terminated at any time be either myself or the organization, with or without cause or notice.

Friends of the Children is an equal opportunity employer and does not discriminate on the basis of race, color, gender, age, national origin, disability, sexual orientation, religion or veteran status.

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You will receive confirmation after we have received your application.

Make a Difference in the Community. Join Friends of the Children!

Organizational Overview:

Friends of the Children’s goal is to break the cycle of generational poverty for the highest priority youth in our community. We do this through a 12 ½ year program that emphasizes development of socioemotional assets and the skills to succeed in postsecondary programs and sustainable careers.

Friends of the Children is at an exciting point in our trajectory. We have completed a year-long racial equity initiative, in partnership with the Center for Equity & Inclusion, and are poised to transform our organization through the development and implementation of a staff-driven equity action plan. Additionally, we have just launched a five-year strategic plan that sharpens our programmatic focus on supporting long-term self-sufficiency for our program graduates.

Position Overview:

We are seeking a talented Program Operations Coordinator to join our diverse team of dedicated and passionate professionals.

The Program Operations Coordinator reports to the Director of Program Operations (DPO) and provides administrative support for the Program Department.  The Program Operations Coordinator will provide high level administrative assistance, provide logistical support related to hosting groups, meetings and events, and support utilization of technology to advance departmental goals.  The Program Operations Coordinator must understand, support and do whatever is necessary to promote the organization’s mission, vision, values and principles as well as be able to clearly articulate the organization’s function.

If these statements and skills describe you, please apply:

  • You are centered in racial equity.  
  • You are highly organized, comfortable with technology, and excited to contribute these skills to further Friends of the Children’s mission.
  • You are excited by the opportunity to increase operational efficiency.

Friends of the Children offers our employees an excellent work environment that includes:

  • Respect for work-life balance.
  • An emphasis on collaboration and shared leadership, where all staff are expected to participate in developing and furthering key organizational goals.
  • Generous benefits package.

Essential Functions:

  • Provide administrative support including departmental calendar management, correspondence, meeting minutes and reports
  • Front desk phone coverage: greet guests, answer phone calls and direct messages
  • Answer general questions about the organization and direct questions to appropriate staff
  • Manage electronic and hard-copy files containing sensitive and/or confidential information
  • Meeting and events support: coordinate space, food, beverages, materials, prep and clean up
  • Organize and facilitate established processes including, but not limited to: update end of year academic forms, youth selection and enrollment, roster forecasting, updated consent forms, school access forms, Child Study data
  • Provide technical assistance for program department: provide AV support, manage inventory of media room supplies, support with printers and other office equipment
  • Provide administrative support for hiring Friends; coordinate and provide on-site support for “New Friends Training” as needed.
  • Supervise and oversee volunteers and interns at the Rockwood Facility.
  • Operate as an ETO (Efforts to Outcomes) lead for the Portland Chapter in partnership with the Associate Program Director.
  • Enter program data and run reports within our Efforts to Outcomes (ETO) database including: demographic updates, monthly Friend/Kid list, youth program status updates, Friend/youth matches and monthly and quarterly reports. 
  • Serve as departmental point person for IT and project management tools; create, organize and update documents, provide project management and support for staff
  • Provide back up support for Group Program Team.
  • Sit on the Safety Committee as the Program Representative.
  • Manage office supply orders
  • Provide support to organizational events
  • Interact appropriately with program youth and alumni
  • Research and identify new systems and strategies for program efficiency
  • Other projects as assigned
  • Enter program data and run reports within our Efforts to Outcomes (ETO) database including: demographic updates, monthly Friend/Kid list, youth program status updates, Friend/youth matches
  • Provide administrative support for hiring Friends; coordinate and provide on-site support for “New Friends Training”
  • Serve as departmental point person for SharePoint and project management tools; create, organize and update documents, provide project management and support for staff
  • Manage office supply orders
  • Provide support to organizational events
  • Interact appropriately with program youth and alumni
  • Research and identify new systems and strategies for program efficiency
  • Other projects as assigned

Skills, Knowledge and Abilities:

  • Demonstrated excellent interpersonal, written and verbal communication skills, organizational and time   management skills
  • Able to work independently with limited supervision, as well as be a team player
  • Able to solve problems, manage several issues/tasks concurrently and meet deadlines
  • Proficient in Outlook, Word, Excel; experience in ETO Software and SharePoint preferred
  • Comfortable with AV and other technology utilization
  • Demonstrated ability to draft and produce accurate and professional meeting minutes and reports
  • Available for occasional evening and weekend work due to special events.

Education and Experience:

  • Bachelor’s degree or equivalent experience in related field.
  • Minimum of HS diploma or equivalent, Associate’s or Bachelor’s degree strongly preferred
  • Experience in child serving organizations or school setting preferred

Salary range: $35,000-$40,000

Friends of the Children is an Equal Opportunity Employer, committed to addressing discriminatory practices, and to working toward racial equity. The equal employment opportunity policy of Friends of the Children provides fair and equal opportunities for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, sex, gender, pregnancy, sexual orientation, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. Friends of the Children hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Location: Portland, OR
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